Conversation training with a real voice

The conversation you keep dodging. Have it once beforehand.

Criticism, escalation, a rejection, a price that wants defending: Cotrax builds you a counterpart that reacts credibly, evades and does not give in out of politeness. You speak — and afterwards you are told what landed.

Speak right away, no sign-up
Seventeen situations
Feedback against your goal’s criteria

Winning someone over · Trial call

Lena Hartmann

Project lead in a neighbouring team

You want to win her over to lead a new undertaking with you. She is the right person for it – and already has plenty on her plate.

Your goal: A clear yes – or a concrete next step.

No sign-up. All it takes is your microphone.

A real voice, not a chat windowInterrupting allowedThe person does not know your offerEvery answer assessed on its own

Two registers

Selling is only half of it.

Most training practises the close. Cotrax also practises what comes up more often day to day and is practised less: telling someone something unpleasant without damaging the relationship.

Difficult conversations

The ones you put off until they get worse.

Give critical feedback — Raise an issue without it escalating
De-escalation — Find a way out of a heated situation
Set a boundary — Say no without damaging the relationship
Deliver bad news — Communicate an unpleasant decision and stand by it
Win someone over — Get someone excited about something that takes effort
Mediate between two sides — Get a deadlocked dispute moving again

Sales conversations

From the first call to the complaint.

Objection handling — Take objections on board, clarify them and move the conversation forward with confidence
Reach the decision-maker — Past the gatekeeper to the right conversation
Cold-call opener — Nail the first 20 seconds
Needs analysis — Uncover the real need with strong questions
Price negotiation — Defend the value without reflexively offering a discount
Closing — Spot buying signals and secure the next step
Follow up on a proposal — Follow up decisively without building pressure
Appointment setting — Turn a short conversation into a firm appointment
Upsell / Cross-Sell — Expand existing accounts appropriately, without pushing
Presentation / value argument — Get the offer across in two minutes
Complaint — De-escalate, take responsibility and resolve

Or describe a conversation of your own

How it works

Set it up. Speak. Get better.

01
Describe the situation
Who is sitting across from you, what happened, what you want to achieve. A few sentences become a person with a stance, limits to what they know and an interest of their own.
02
Have the conversation
You call and you speak. Your counterpart interrupts, evades and does not give in because you asked nicely. No chat window, no time to think it over.
03
Read the review
Every answer is assessed on its own — with your own sentences quoted and a better wording beside them. Not “well done”, but exactly what you would say differently.

Why it works

Your counterpart does not know what you know.

A role play becomes useless the moment the other side knows your offer, your goal and your arguments: then it is not negotiating, it is waiting for its cue. Cotrax holds that line technically — nothing you enter as preparation ever reaches the person.

Separate prompts

Your goal and your product knowledge go to the trainer, not to the person. A check in the code watches over that, not good intentions.

Real limits to knowledge

What your counterpart cannot know, it does not know. It has no reference work and no web search.

Interests of its own

The person has a reason to say no — and keeps it until you give them a better one.

What comes afterwards

No praise. A finding.

Once you hang up, there it is: what landed and where you gave away effect — on your own sentences, not on a scale.

Your sentences quotedA better wording beside themA score per competencyThe next exercise

The conversation is coming anyway.

Have it once while it costs nothing.

Start the trial call